Thursday, July 23, 2020

When we are overly conscious of our titles


Do we love to be called by our titles in the workplace for example, sir or ma'am?

The story is told about Mr. X, a newly promoted employee who is very particular with his new found status. He would tell his former colleagues who are now his subordinates to call him sir. because according to him to be called sir is like music to his ear and besides it tells a lot of his status in their office.

Therefore, his subordinates started to call him sir and he would mischievously smile when he is called sir. His newly found status created an air of arrogance in his attitude also.

What he did not know was his demeanor started to create a negative impression to his subordinates. They would silently say that their former colleague has changed for the worst since he got promoted. Thus, it resulted to their distancing themselves from him it also created a big dip on their office performance.

Mr. X is a typical example of a person who became swellheaded by his new found office status. Being swellheaded is a big no-no in human behavior in organization and in human behavior in general because this only creates animosity and friction with our subordinates.

Our promotion must not go to our heads because instead of building bridges we create walls that will isolate us eventually. As we ascend higher in the organizational hierarchy it would be better if we bring ourselves closer to our subordinates.

The more that we go up in the organizational hierarchy the more that we go down to reach-out with our former colleagues. We bridge the gap that separates us with them. Thus, we build teamwork, respect and we amplify office/workplace solidarity. The bad thing about being overly concerned with office/workplace title is it creates disunity and hidden disrespect.

Leaders/managers should not be very particular with their office title whatever it may be. They should rather focus on their performance and on building teamwork. For this will further result in the growth and enhanced performance of their office.

Office titles if allowed to go to the head by a swellheaded/ego infested person would only create isolation, animosity and disunity. This is the reason why there are managers/leaders or even company Presidents and Chief Executive Officers who avoid the trappings of their titles. They instead silently work and let their achievements speak for them. - Marino J. Dasmarinas

Friday, July 10, 2020

The three primary leadership skills


There are three primary leadership skills: Technical, Human and Conceptual. Each of these skills can effectively help leaders/managers in exercising their function provided they know how to use it appropriately.

The third leadership skill is Technical skill: This is the knowledge of the leader/manager about the nitty- gritty or the specific details of the job of his direct reports and subordinates. For example, in a food business such as Mc Donalds the leader/manager must know every small details of the job that his crews are doing. Such as the preparation of hamburger, spaghetti, fried chicken and so forth. The proper mixture of fruit juices, dispensing of coffee and other drinks. Inventory and set up of supplies and every little detail that makes a food business work.

The second is Human/People skill this refers to the ability of the leader/manager to work effectively with his people; this is human relations in action. We all know that humans are the most precious resource of an organization. We also know that no human is an island, thus, it is a must for the leader/manager to know how to build teamwork. He must learn how to effectively communicate towards his people, he must be sensitive to their needs. He must know how to empathize and he must always start the communication process.

The leader/manager must also know how to mediate and ease tension brought about by the behavioral idiosyncrasies of his people. He should also know how to be vulnerable when there’s a need to be vulnerable this he can best do by asking questions. And by asking his people to teach him of the things that he needs to know.   

The number one leadership skill is Conceptual skill, this is the ability of the leader/manager to think on how he can best run his organization: In terms of expansion, profitability achievement of organizational goals, mission and vision. He must also know how to conceptualize strategic plans and solutions for his organization when it encounters problematic situations. 

Simply put, Conceptual skill is the ability of the leader/manager to think on how he can successfully Lead, Manage and Grow his organization. That will not only benefit his organization but also benefit his employees and the environment at large.  

Most especially during this era of Covid-19 pandemic wherein many business organization are finding it very hard to survive. Therefore, a good and effective leader/manager must harness whatever conceptual skill that he has and put it to good use. So that he can safely navigate his organization in the midst of the business disruption caused by the Covid-19 pandemic.        

For leaders/managers to be successful, they must know how to properly utilize their Technical skills, Human/People skills and Conceptual skills. - Marino J. Dasmarinas

Thursday, July 2, 2020

On jokes and leadership


The story is told about a leader who made light of the crisis that his organization was going through. So, he would make jokes about shutting down the organization which he leads and the lives of his people after they become jobless. To one male subordinate he said, “You will become a villain in a movie because you have a face that only your mother can love.” To another female subordinate he said, “You will become a nightclub bouncer because you are built like a male even if you’re a female.” His subordinates did not buy his jokes they simply smirked and left him.    

It’s not right for a leader to joke with his subordinates while exercising his leadership function. And it’s not right also to make jokes while the organization is in crisis mode. However, there are leaders and managers who cannot help but make jokes at the expense of their direct reports and subordinates even if the situation doesn’t warrant it. They sadistically love it when their people laugh at their jokes.

This is quite fun in the short run but as the leader does this every so often this becomes ineffective and insulting already. Until it reaches a point that the leader/manager is not being respected anymore and he himself becomes a joke to his direct reports and subordinates.

Does this mean that a leader should not joke with his direct reports and subordinates? Not really, because it’s OK for a leader/manager to banter with his people but he must see to it that this is done in the proper environment. For example, during activities not confined to official working hours wherein the leader/manager becomes just one of the guys.

 In this instance he can freely exchange jokes for so long as he wants. It makes him more human and more approachable when he does that. It breaks the unseen barrier that separates his position from his direct reports and subordinates. And this also solidifies their team spirit.

It’s not actually bad to tell a joke for the sake of hilarity provided that this is done in the most appropriate situation.  And provided that the jokes will not infringe on our honor, office and integrity and the honor and integrity of our direct reports and subordinates as well. - Marino J. Dasmarinas