Alex is a manager of a home care facility. Every morning it had become
his ritual to have scheduled visits to their patients. He talks to them and ask
them about how they are feeling. This home care facility is always 100% full
and the reason behind is the compassionate care that is administered by the
manager and his staff.
To be compassionate is perhaps alien to many business organizations. Because
as we all know the bottom-line of business organization is to earn profit. And
maybe compassion towards its employees is the least of its priorities.
What does it mean to have compassion with your employees or to be
compassionate with your employees? To be compassionate is to do acts of
kindness, caring and be concerned with the well-being of your employees.
To be compassionate is not only to understand your employees’ present
emotional state. You also have that strong desire to help them soothe it with
the end in mind of helping them cure that present emotional state. For example,
if you notice that an employee is forlorn and has a sudden distant behavior.
You can say to that employee that you are ready to listen and help in whatever
way you can.
When we are compassionate toward our employees we establish connection
with them which in turn will motivate them to work hard. Why? Because we cared
when they were in that emotional state. We therefore have to establish a
compassionate and caring organization not an organization whose only
bottom-line is to earn profit.
Our employees are humans with feelings they are not machines they are
very sensitive to acts of compassion, kindness and caring. Thus, the more
compassionate we are the more that we reinforce their loyalty to our
organization. – Marino J. Dasmarinas
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