Thursday, February 21, 2019

How do you modernize without upsetting your employees?


Leni is a newly assigned production manager in a manufacturing organization. During the first week of her assumption of office she noticed the need to upgrade and computerize the manufacturing department’s equipment and machines. But she was in a dilemma because the upgrade and computerization would require the displacement of half of the current manufacturing employees. She was asking herself: “How would I go about this?”

Leni’s dilemma is not her own only. In this age of modernization and hi-technological advancement. Many organizational leaders and managers are also in the same boat as Leni. How would they modernize without antagonizing their employees?     

Organizational modernization is like a force of nature that no one of us can avoid. If an organization wants to survive its journey toward the 21st century it must embrace modernization otherwise it would be left behind. But the sad part of modernization is the need for organizations to shed a sizeable number of its employees.   

The Catch-22 filled question now is, how would a leader/manager go about it without upsetting the employees? Since the need to modernize is inevitable, the leader/manager must not do it abruptly so as not to antagonize its employees.

Why? For the simple reason that the leader/manager is inviting trouble to come in when she/he antagonize the employees.  Therefore, a good and effective leader/manager must do it in such a way that modernization should proceed as smooth as possible.

This smooth transition to modernity should be done slowly but surely. Therefore, employees should not be kept in the dark regarding this matter. This transition should be done with utmost transparency and openness. And the employees who would be affected by the modernization shall be properly informed and compensated.

In hindsight, this should also the method that ought to be followed. When a certain organizational department/division decides to embrace change to enter the door of modernization. It should transition slowly but surely so as not to immediately upset the current organizational set-up of its employees.   

As the saying goes, haste make waste. Same goes when an organization decides to hastily enter the door of modernization. Therefore, organizational leaders and managers must carefully balance the pros and cons of their decision. Vis-a-vis the most important resource of an organization which is its employees or human resource. – Marino J. Dasmarinas

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