Conflicts among workers are part and
parcel of an organization’s life. In fact organization’s go through this kind
of phase once in a while. This occurs for the reason that there is no perfect individual
and no perfect organization. Each and everyone of us are deficient when it
comes to our exercise of human and organizational behavior.
How would you resolve conflict in your
organization? The wise course of action
to take the moment you notice that some of your subordinates are in conflict
with each other is to privately call their attention. Bring the parties involve
to a quite place where they could vent out their emotions.
Before the start of the venting out of
emotions among the parties involve start first with a healing prayer and invoke
the healing presence of God. During the process of venting out of emotions be
the man in the middle or be the referee, be objective and do not take sides.
After both parties have vented out their
emotions be the healing agent urged them to shake hands, encourage them to agree
to forgive. Then schedule another meeting among the involved parties you can do
this after a week or based of the urgency of the situation.
What is the purpose of scheduling subsequent meetings? It is to update those who are concerned of the development about the healing process that you have initiated. Do this scheduling of meeting so long as you feel that there is a need for it.
What is the purpose of scheduling subsequent meetings? It is to update those who are concerned of the development about the healing process that you have initiated. Do this scheduling of meeting so long as you feel that there is a need for it.
What would be the agenda/s of your meetings?
It’s about reconciliation and in other words it’s all about healing the
conflict. There are times that conflict remains unresolved because there is no facilitator
who will facilitate reconciliation and forgiveness among those who are involve
in the conflict.
Be that person who will facilitate reconciliation
and forgiveness. - Marino J. Dasmarinas
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