Do you have a competent human
resource?
Dionesia is a human resource
manager of a government office. If there was a need for an employee to be hired
in their department she normally would ask her officemates, friends and
subordinates to recommend her anyone
they knew and for as long as they meet the minimum qualification they usually
are immediately hired.
Same as when there is a promotion,
it doesn’t go through the usual stringent process of selection. What Dionesia
does is to promote somebody who is
recommended by someone powerful in and outside of their office.
This has been her culture for so many years: source her office need of human resource from her officemates, friends and subordinates. And promote people with powerful connections.
After a few years Dionesia noticed that their
human resource was performing poorly. And their work attitude and dedication
were also not good enough. Bothered by
these findings she hired an Organizational Development consultant to ferret out
the root cause of their human resource’s poor behavioral and motivational problem.
After a series of interviews and
in-depth examination of their recruitment and promotion procedure. The OD consultant
recommended to her to immediately replace their patronage and connection based recruitment
and promotion policy. For the simple reason that it was the root cause of their
problems.
As to their present crop of lazy and
incompetent work force. The OD consultant recommended that they go through a
series of especially designed values and motivation oriented seminars. If they mend
their ways they shall continue with their employment.
Otherwise appropriate and
legally allowed actions should be taken to reassign them, demote them or even
separate them from the organization.
Isn’t this also the problem of many
organizations today especially government organizations? Whose tendency is to
gravitate toward patronage and power based recruitment and promotion?
When we veer away from the standard and time
tested method of recruitment and promotion. And replace it with patronage and
power based scheme. There would be incompetent
and lazy workforce and there would be breakdown of discipline.
If the organization is government it
will not be able to provide the expected excellent service. If the organization
is privately owned, this organization will eventually cease to operate. And the
culprit is the human resource manager who used a flawed method of recruitment
and promotion.
Do you have a competent Human Resource?
- Marino J. Dasmarinas