Once in a while a leader/manager must harness his coaching skills most especially when he observes that a subordinate is performing below of what is expected of him. For example, a car salesman’s output that is always on the rise suddenly drops to an alarming level. A production worker who previously exceeds his work output is unexpectedly not anymore able to meet his production targets.
The coaching skill of a leader/manager is very useful during this kind of situation. To do this the Leader/Manager should talk to the person concerned so that he could discover the problem and eventually find a solution. After discovering what bothers the concerned person he must once again motivate the concerned person.
Therefore the leader/manager must know how to empathize and listen to his subordinate. After empathizing and listening it is incumbent upon the leader to inject life and motivation to the subject subordinate and this is done thru effective coaching.
Because it requires personal interaction coaching is ideally done on a one-on-one basis. This is to facilitate effective transfer of ideas, motivation and inspirations. - Marino J. Dasmarinas